Shipping policy
Shipping Policy – Arlori
At Arlori, we value excellence, precision, and the timeless elegance that defines our brand. To ensure a seamless experience, we have established our shipping policy for customers within the United Kingdom.
1. Order Processing
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All orders are carefully prepared and dispatched within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Methods & Estimated Timeframes
We work exclusively with trusted couriers to ensure that your order arrives securely and on time.
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Standard Delivery: 5–10 business days.
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Express Delivery: 2–5 business days.
Please note: delivery times may vary due to external factors such as customs procedures, courier delays, or unforeseen circumstances.
3. Shipping Costs
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Shipping fees are automatically calculated at checkout based on the delivery address and the selected method.
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On selected occasions, we may offer complimentary shipping for orders above a certain value.
4. Order Tracking
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Once your order has been dispatched, you will receive an email with a tracking number and instructions to follow your parcel in real time.
5. Customs Duties & Taxes
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Orders shipped to the United Kingdom may be subject to import duties, VAT, or customs fees.
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These charges are the responsibility of the customer and are not included in product prices or shipping fees.
6. Delivery Address Accuracy
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Customers are responsible for providing a complete and accurate delivery address.
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Arlori cannot be held liable for failed deliveries due to incorrect or incomplete information.
7. Delays, Losses & Claims
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If your order does not arrive within the estimated timeframe, please contact our customer support team at support@Arlori.com.
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In the rare event of a lost parcel confirmed by the courier, we will either arrange a replacement at no additional cost or issue a full refund.
